For the safety and security of its patients, The Park Private Hospital abides by a Patient Charter of Rights and Responsibilities. This has been put in place for not only your peace of mind but also the medical staff and other patients of the hospital. It is important that you familiarise yourself with these prior to entry.
As a patient of The Park Private Hospital you have the:
- an explanation of your treatment and its associated risks before giving consent for the treatment;
- participate in decisions that affect your care;
- be treated with respect, professional competence, consideration and dignity;
- have your beliefs, ethnic, cultural and religious practices respected;
- be told the names and roles of the caregivers involved in caring directly for you;
- have your personal and medical details kept with full confidentiality;
- a second medical opinion. You may wish to discuss this with your Consultant;
- refuse a recommended treatment, test or procedure;
- advice on care when you leave the hospital;
- access your health record, in accordance with the hospital policy;
- be aware of the potential costs involved in your hospitalisation; and
- voice a concern if you are not satisfied with any aspect of your care.
- provide, to the best of your knowledge, accurate and complete information about your medical history, medications and other matters relating to your health;
- advise your doctor or caregivers about any changes in your condition or of any concerns you may have with any aspect of your care or treatment;
- let caregivers know about any special requirements, particularly any cultural or religious needs;
- respect the role and dignity of Hospital caregivers and their right to a safe and pleasant work environment. Caregivers reserve the right to withdraw care to people who behave aggressively, are violent or abusive;
- comply with medical instructions designed to aid your recovery or discuss with your doctor if you are unhappy or unwilling to do so;
- respect the beliefs, ethnic, cultural and religious practices of all Hospital caregivers;
- be knowledgeable of your private health fund cover and associated restrictions, provide information regarding your ability to pay for services and to ensure that the financial obligations of your care are fulfilled as promptly as possible; and
- observe relevant Hospital protocols.
Please click this link for a copy of the Patient Charter of Rights & Responsibilities.
For a copy of this charter in a language other than English, please visit www.safetyandquality.gov.au/our-work/national-perspectives/charter-of-healthcare-rights/